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Airports. Interesting places. No matter where you look
there are people of every color, shape, and size
intermingling as a consequence of their common goal: to
get somewhere else. Go for a ride on a plane and you are
bound to see something amusing, something irritating,
and something completely baffling.
My recent trip that put me in a few different airports
for a few hours each did just that. Made me think about
the people and things which amuse, irritate, and baffle
me. In no particular order, the short list looks
something like this: children, senior citizens, the
morbidly obese, talkers, indignant would be passengers
on delayed or cancelled flights, surly immigration
officials, and flight attendants that wake you for
meals.
Let’s start, shall we?
Children
Children should be sedated for air travel. Yeah, blah
blah blah. It’s not good for their delicate little
growing bodies. Whatever. It’s not as if many children
are globe-trotters. A little sedation once in a while
won’t kill them. Just think. It would take care of all
the screaming babies and their consoling parents; no
more wee sprog running underfoot like puppies on crack
in the airport. Aaaah. Visions of sedated children dance
in my head!
Senior Citizens
These folks (this especially applies to Asian senior
citizens … sorry folks, but it’s the truth) need to be
reminded that just because they are old does not mean
that they get to bust to the front of every line that is
in their way. Yes, yes, I know that these folks have
lived long lives, some fruitful, some full of sorrow and
pain. Whatever. And yes, I will show them the proper
respect they deserve when I have to interact with them.
But for the love of all things unholy … when they see a
line in between themselves and where they want to go,
why don’t they just get in it with everyone else? What’s
so difficult about the concept of a line that senior
citizens just can’t seem to understand? Is it the
organization of the “one behind the other” thing that
trips them up? Or is it the implied “no pushing, you
will be dealt with in the order in which you lined up”
thing that throws them into a pushing and jostling
monster that cannot get to the front of the line quick
enough? You know those cloth barriers that some
establishments put up to herd people through a confined
space with the least amount of confusion? Are those
particularly difficult for senior citizens to
understand? Need there be an elaborate set of
instructions detailing just how one is to navigate
through the maze? Lines were always pretty easy for me
to understand. Is this what I have to look forward to as
I make my way toward death? Being confused by the
concept of a line?
The morbidly obese
I don’t have a real problem with their corpulence. If
they want to eat themselves to death, they can go right
ahead and keep on supersizing it. Makes no difference to
me if someone dies at age 50 due to blocked arteries or
at age 100 because they slipped in the shower, cracked
their head open, and bled out before anyone noticed. Not
one shred of difference to me.
What I DO very much care about is when I sit down on the
plane and my neighbor’s supersized body oozes across the
armrest into my personal space. Have you ever sat next
to someone on a plane who required a seatbelt extender
in order to be able to get the already generously
adjustable seatbelt around their body? No? Well I have,
and I can assure you that it is not the most pleasant
experience in the world. While Sitting for five hours
armrest wrestling with a forearm that is the same size
as a large calf is not the end of the world, it is
irritating and I dread having to repeat the experience.
Anyway, how comfortable can they really be sitting for
several hours with their body wedged between two
armrests so snugly that they practically need to be
greased to get out of the seat? Do us both a favor and
spring for the extra seat.
The Talkers
When I am traveling, I’m all about not talking to my
fellow passengers. I may make the odd snarky comment,
but usually I have my headphones on and I am tucked into
a book or writing (in fact, this article is the result
of severe boredom on a long flight. Next time I am going
to go for the valium.) What I don’t understand is people
who attempt to interact with me despite my obviously
anti-social demeanor. Which part of me wearing
headphones and reading a book looks like an invitation
to start yammering away at me? I don’t know you, you
don’t know me. We happen to be sitting near one another
on a plane or in the airport. Big deal. It’s not my
fault that you are ill-prepared for your journey to
wherever you might be going. Learn from your boredom
this time and next time plan ahead!! Pack a book, bring
your MP3 player, get a portable video game … do whatever
you must do, but please, leave me alone.
Indignant and Irate would-be passengers
Now these folks crack me up. When faced with an adverse
situation at the airport when their travel plans are
delayed or cancelled for some reason, they get mad and
lash out at the very people who might be able to help
them with their travel emergency by rerouting them to
another airport or bestowing upon them some other
kindness. No, instead they become snappish and rude.
Because really, that woman in charge of making sure that
they are properly identified and ticketed has a vast
knowledge of the field of aeronautics. I’m sure she
could take care of whatever mechanical failure has
rendered their planes immobile if only she weren’t so
damn lazy.
Oh, and the weather as an excuse for why their planes
aren’t taking off? That’s a sham too. If only you knew
that “This flight has been cancelled due to inclement
weather” is really code for one of three things. 1) The
pilot is drunk. We can’t put him on the plane in this
condition. 2) The pilot is banging one of the flight
attendants and all they want is *BANGBANGBANG*. 3) They
lost the keys to the ignition.
Surly Immigration Officials
Actually another thing I just love about traveling is
that no matter where in the world you are, you are bound
to meet a surly immigration officer. The only time I
ever didn’t feel like I was trying to get away with
something slightly criminal when I entered a country was
once at JFK airport when the officer welcomed me back to
the states with a smile. I was floored. Anyone who has
ever been to JFK knows that the staff in all parts of
the airport: from the porters to the security guards to
the ticketing staff to the custodial staff; are trained
to be as unfriendly and unhelpful as possible. And as
often as possible, they are supposed to belittle your
intelligence and make you feel like a complete moron for
not knowing where terminal two is.
The world over, I have been met with the icy stares,
disinterested composure, and seeming delight that
immigration officials take in detaining passengers or
sending them off to the interrogation rooms to be
questioned about their travels abroad. If there’s one
thing I like when traveling, it’s consistency. The
consistency of the behavior of immigration officials is
of little comfort to some, but to me? It’s one of those
little things that I have come to know and appreciate.
Nothing better than a little reliable surliness.
Clueless Flight Attendants
This is usually an affliction that befalls the young and
way too eager to please or the older school-marm type
that strictly follow all directives from the central
office to the most minute detail. Usually the seasoned
veterans that don’t have a stick shoved in their butt
sideways are clever enough to figure out that a sleeping
passenger is a happy passenger. If I am sleeping (which,
by the way, I never am while in transit. No matter what
form of transportation and no matter how tired I am,
sleep simply won’t come to me while I am sitting in a
moving vehicle. Yes, even on those 12 @#$% hour
flights.) I can assure all the flight attendants out
there that I am happy.
Though this has never happened to me, (see information
contained in previous parentheses) countless times I
have seen a flight attendant wake a slumbering passenger
under that “dinner service” guise. The woken passenger
usually doesn’t seem too happy about being woken and
often refuses the dinner service with a dismissive wave
of their hand.
Now I’m not sure if all the flight attendants out there
suffer from a serious inability to see the logic in
this, but I would like to think that as a group, they
are smarter than my dirty socks. Maybe they should try
this logic on for size. If someone misses the dinner
service and wakes up hungry later, they can ask a flight
attendant to bring them something to munch on after they
call the attendant to them with that neat little call
button that is on every armrest on the plane! See,
problem solved!
And one more thing for airlines
Announcing that your crappy food is “award-winning”
doesn’t mean much and makes your marketing staff look
like a bunch of idiots. It’s like saying “Costco offers
award winning pizza in the food court”. Sure it may have
been the best among the competition it was stacked
against, but c’mon now. We’re not completely brainless.
Well some of us aren’t anyway. It’s still crappy airline
food even if it has won some dubious honor for its
quality. Many passengers choose which airline they
travel with for one of three reasons: A) It was the
cheapest ticket they could find. (infrequent travelers)
B) It is the airline that they have all their bonus
miles with/their company uses one particular airline all
the time (business travelers) C) Their destination was a
place to which your airline was the least shady of all
the other airlines they had to choose from.
Don’t try to win us over with your “award winning food”.
You still have small seats, crappy entertainment,
terrible food, and mediocre service at best. In short,
you are an airline. Your job is to get people from
point-a to point-b in as little time as possible and
with as little damage to their wallet as possible. Do
that and you are golden. You are not a hotel, you are
not a cruise ship … simply an airline. Don’t try to lure
people to fill your seats with your “award winning food”
because it isn’t going to work. Your customers are well
aware that the limitations of food preparation on a
plane are such that they will not be bragging to their
friends about the awesome meal they had on XYZ airlines
on the way back from Chile. The food sucks. Try filling
the seats with your “holy crap, now that’s a cheap
flight ticket!” or “NICE! This is a huge, awesome comfy
seat!” fares instead.
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